At 16ph, your personal data is treated with the same level of seriousness we apply to financial security. This Privacy Policy explains exactly what information we collect, why we collect it, how it is stored and protected, and the rights you hold as a Filipino player under the Data Privacy Act of 2012.
These cards summarize the most important aspects of how 16ph handles your personal data. The full legal policy text below governs in all cases.
16ph collects registration data (name, mobile, email, date of birth), identity verification documents (KYC), payment transaction records, device and IP information, and game activity logs. We collect only what is necessary to operate the platform lawfully.
All 16ph data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Access to personal data is restricted to authorised personnel on a strict need-to-know basis. Our systems are subject to regular independent security audits.
16ph shares personal data only with PAGCOR (as required by our operating license), licensed KYC and payment processing partners, and fraud prevention services. We do not sell or rent your personal data to advertisers or unrelated third parties.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, delete, and object to the processing of your personal data held by 16ph. You may exercise these rights by contacting our Data Protection Officer.
16ph uses essential cookies required for platform functionality (session management, login state) and optional analytics cookies that help us improve the player experience. You may manage cookie preferences in your browser settings at any time.
16ph complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable PAGCOR data governance requirements. Our Data Protection Officer is registered with the National Privacy Commission.
16ph is committed to protecting the privacy and personal data of all players on the platform. This Privacy Policy describes how 16ph collects, uses, stores, discloses, and protects the personal information you provide when registering, playing, transacting, or otherwise interacting with the 16ph platform.
This Policy applies to all users of 16ph regardless of location, though it is specifically designed to reflect the obligations of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations. Where other applicable privacy laws impose higher standards, those standards apply to the extent required by law.
By registering or using the 16ph platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the terms of this Policy, you should not create or continue to use a 16ph account.
The data controller responsible for your personal information under this Privacy Policy is 16ph, the PAGCOR-licensed online gaming platform operating at https://16ph.one.
Our Data Protection Officer (DPO) is registered with the Philippine National Privacy Commission (NPC) as required by the DPA. For all privacy-related inquiries, data access requests, or complaints, you may contact the 16ph DPO at:
Email: [email protected] (subject line: "Privacy / DPO Request")
Postal: 16ph Data Protection Officer, Manila, Philippines
16ph aims to respond to all data privacy inquiries within 15 business days of receipt.
16ph collects personal data through the following means and in the following categories:
16ph processes your personal data on the following legal bases as provided under the Philippine Data Privacy Act of 2012:
16ph uses the personal data described in Section 3 for the following purposes:
16ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We disclose personal data to the following categories of recipients only to the extent necessary:
All third-party data processors engaged by 16ph are subject to written data processing agreements ensuring compliance with DPA standards.
Some of the third-party service providers and game content partners engaged by 16ph may process personal data outside the Philippines. Where personal data is transferred internationally, 16ph ensures that:
You may request information about international data transfers affecting your personal data by contacting the 16ph Data Protection Officer.
16ph retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, subject to the following minimum retention periods:
Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised. Where you request account closure, 16ph will retain the minimum data required by law and delete all other personal data within 30 days of processing your request.
The 16ph platform uses the following categories of cookies and similar tracking technologies:
You may manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use core 16ph gaming features.
16ph implements the following technical and organisational security measures to protect your personal data:
While 16ph implements industry-standard security measures, no online system is completely immune from security risks. You are responsible for maintaining the security of your 16ph login credentials.
As a data subject under the Philippine Data Privacy Act of 2012, you hold the following rights with respect to your personal data held by 16ph:
To exercise any of the above rights, contact the 16ph Data Protection Officer at [email protected] with the subject line "Privacy / DPO Request." We will respond within 15 business days.
The 16ph platform is strictly intended for adults aged 21 years and older, consistent with PAGCOR regulations. 16ph does not knowingly collect or process personal data from individuals under the age of 21. If 16ph becomes aware that personal data has been collected from a person under 21, the account will be immediately suspended, all funds returned, and the data securely deleted. If you believe a minor has created a 16ph account, please contact support immediately at [email protected].
16ph may send you promotional communications — including bonus offers, tournament announcements, VIP tier updates, and new game releases — via SMS, email, or push notification, subject to your marketing preferences.
You may opt out of marketing communications at any time by:
Opting out of marketing communications does not affect transactional communications (account notifications, security alerts, withdrawal confirmations) which are sent as part of the service regardless of marketing preferences.
16ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, or our data processing practices. Material changes will be communicated to registered players via the email address or mobile number on file at least 7 days before the effective date. The current version of this Privacy Policy is always accessible at https://16ph.one/privacy-policy and is dated at the top of the document. Continued use of 16ph after the effective date of any revised Privacy Policy constitutes acceptance of the updated terms.
For all questions, concerns, or requests relating to this Privacy Policy or your personal data held by 16ph, please contact our Data Protection Officer:
16ph Data Protection Officer
Email: [email protected]
Subject Line: "Privacy / DPO Request"
Response Time: Within 15 business days
If you are not satisfied with 16ph's response, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) at privacy.gov.ph.
Your privacy is protected by Philippine law and enforced by 16ph's dedicated Data Protection team. Join thousands of Filipino players who trust 16ph with their game — and their data.
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